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Help and Frequently Asked Questions

Help and Frequently Asked Questions

 

GENERAL

1. What is Afrosphere?
2. What are the benefits of using Afrosphere?
3. Do I have to pay to place a classified or business listing on Afrosphere?
4. How will prospective customers find Afrosphere?
5. How will prospective customers find my listing or business?
6. How long will it take for my listing or advertisement to go live?
7. I have added my listing to Afrosphere - Why can I not find it?
8. How long will my listing stay online?
9. Do I have to include all my contact details in my listing?
10. Why do I need to choose a category?
11. Why do I need to enter a listing location?
12. I don't know what to write in my listing advert, can you help?
13. Can I apply formatting to my listing?
14. Do I have to enter a price for an item?
15. How do I add pictures or videos to my listing?
16. How do I add documents to my listing?
17. Can I make my listing appear higher up in the search results?
18. When I have finished creating my listing advert, what happens next?


ACCOUNT MANAGEMENT

19. Can you send me my username as I have forgotten it?
20. Can you send me my password as I have forgotten it?
21. How can I change my password?
22. I am having difficulty logging into the My Account area, can I find additional help?
23. How do I remove my details or if my business is no longer operating?
24. I want to change my listing details, how do I do this?
25. I can't find a category that is appropriate to my item or business, what should I do?
26. I have updated my listing and the changes cannot be seen on my listing yet, how long will it take?
27. What is a promotional code?
28. How do I renew my listing within Afrosphere?
29. Can I see how many visits I have received at Afrosphere?
30. Can I see the stat reports of how my listing is performing?
31. I know of a business that is no longer operating, but It is not my business, can I request for it to be removed?
32. How can I report spam, abuse or any other matter?
33. Can my business be listed in more than one category?
34. Can my item be listed in more than one category?
35. What do I do if my listing appears under the wrong category?
36. In what search locations will my listing appear?
37. The map feature in my listing is showing the wrong location, what can I do?
38. Can I remove the map function on my listing?
39. How do I get invoices reflecting my purchases?
40. How does the Claim Listing system work?
41. How does the Make a Suggestion system work?
42. Can I save the details of my favourite listings?
43. How do I Bookmark and Share a listing?


SEARCHING AND BROWSING AFROSPHERE

44. How do I search the Afrosphere online business directory and classified directory?
45. How do I browse categories within Afrosphere?
46. How do I browse locations within Afrosphere?


REVIEWING AND RATING LISTINGS

47. How does the Customer Rating system work?
48. How does the Customer Review system work?
49. What should I review or rate?
50. Can I review and / or rate a business I'm connected to?
51. What if the business I'm reviewing and / or rating gave me something for free or a discount?
52. Is it okay to give a negative review?
53. Do you approve reviews and ratings before they go live and remove them for any reason?


PRODUCT INFORMATION

Classified Listing

54. What is a Classified Listing?
55. What are the benefits of having a Classified Listing?
56. How do I optimise my Classified Listing to improve my exposure on Afrosphere and search engine result ranking?
57. I have updated the Classified Listing information on my listing, how long will it take before it goes live?
58. How do i upgrade from a Classified Listing to a Featured Classified Listing, Basic Listing, Reciprocal Link Listing, Weblink Listing, Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
59. How do I cancel my Classified Listing?


Featured Classified Listing

60 What is a Featured Classified Listing?
61. What are the benefits of having a Featured Classified Listing?
62. How do I optimise my Featured Classified Listing to improve my exposure on Afrosphere and search engine result ranking?
63. I have updated the Featured Classified Listing information on my listing, how long will it take before it goes live?
64. How do I upgrade from a Featured Classified Listing to a Basic Listing, Reciprocal Link Listing, Weblink Listing, Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
65. How do I cancel my Featured Classified Listing?


Basic Listing

66. What is a Basic Listing?
67. What are the benefits of having a Basic Listing?
68. How do I optimise my Basic Listing to improve my exposure on Afrosphere and search engine result ranking?
69. I have updated the Basic Listing information on my listing, how long will it take before it goes live?
70. How do I upgrade from a Basic Listing to a Weblink Listing, Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
71. How do I cancel my Basic Listing?


Reciprocal Link Listing

72. What is a Reciprocal Link Listing?
73. What are the benefits of having a Reciprocal Link Listing?
74. How do I optimise my Reciprocal Link Listing to improve my exposure on Afrosphere and search engine result ranking?
75. I have updated the Reciprocal Link Listing information on my listing, how long will it take before it goes live?
76. How do I upgrade from a Reciprocal Link Listing to a Weblink Listing, Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
77. How do I cancel my Reciprocal Link Listing?


Weblink Listing

78. What is a Weblink Listing?
79. Do I have to pay for Weblink Listing?
80. What are the benefits of having a Weblink Listing?
81. How do I optimise my Weblink Listing to improve my exposure on Afrosphere and search engine result ranking?
82. I have updated the Weblink Listing information on my listing, how long will it take before it goes live?
83. How do I upgrade from a Weblink Listing to a Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
84. How do I cancel my Weblink Listing?


Featured Listing

85. What is a Featured Listing?
86. Do I have to pay for Featured Listing?
87. What are the benefits of having a Featured Listing?
88. How do I optimise my Featured Listing to improve my exposure on Afrosphere and search engine result ranking?
89. I have updated the Featured Listing information on my listing, how long will it take before it goes live?
90. How do I upgrade from a Featured Listing to a Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
91. How do I cancel my Featured Listing?


Rectangle Banner Listing

92. What is a Rectangle Banner Listing?
93. Do I have to pay for Rectangle Banner Listing?
94. What are the benefits of having a Rectangle Banner Listing?
95. How do I optimise my Rectangle Banner Listing to improve my exposure on Afrosphere and search engine result ranking?
96. I have updated the Rectangle Banner Listing information on my listing, how long will it take before it goes live?
97. How do I upgrade from a Rectangle Banner Listing to a Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
98. How do I cancel my Rectangle Banner Listing?


Wide Skyscraper Banner Listing

99. What is a Wide Skyscraper Banner Listing?
100. Do I have to pay for Wide Skyscraper Banner Listing?
101. What are the benefits of having a Wide Skyscraper Banner Listing?
102. How do I optimise my Wide Skyscraper Banner Listing to improve my exposure on Afrosphere and search engine result ranking?
103. I have updated the Wide Skyscraper Banner Listing information on my listing, how long will it take before it goes live?
104. How do I upgrade from a Wide Skyscraper Banner Listing or Leaderboard Banner Listing?
105. How do I cancel my Wide Skyscraper Banner Listing?


Leaderboard Banner Listing

106. What is a Leaderboard Banner Listing?
107. Do I have to pay for Leaderboard Banner Listing?
108. What are the benefits of having a Leaderboard Banner Listing?
109. How do I optimise my Leaderboard Banner Listing to improve my exposure on Afrosphere and search engine result ranking?
110. I have updated the Leaderboard Banner Listing information on my listing, how long will it take before it goes live?
111. How do I cancel my Leaderboard Banner Listing?


1. What is Afrosphere?

The goal of Afrosphere is to provide people with information, recommendations on Black businesses, goods and services and enable contact and / or transactions between these businesses or service providers and buyers and sellers. Afrosphere.com is owned and operated by Afrosphere and based in the Greater London area of England in the United Kingdom.

Afrosphere management has many years of experience and knowledge in the digital media and marketing industry consistently creating and cultivating brand awareness and targeted niche marketing. Afrosphere management is leveraging this agility to individuals, and organisations who want to reach the local and global Black consumer market or business community. As a new and fast growing online local Black search engine and local Black classified ads site, a growing number of people are using Afrosphere to buy, sell, find Black businesses and services with the guidance of customer ratings and reviews to help make that educated decision.


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2. What are the benefits of using Afrosphere?

As well as joining the increasing number of consumers and businesses already on a fast growing online local Black directory (Black pages, Black search engine, Black business directory, Black yellow pages) and Black classified directory ads site, you will gain the following benefits:

As we are generating increasing numbers of visitors per month on Afrosphere, having your item, business or site listed can help turn our powerful audience into potential customers.

As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo, MSN and Ask.

Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.

Listing title.

Full contact details.

Business Description

Link to Map / Directions.

Website link.

Increased customer response rate.

Receive email enquires directly from your listing.

Customer ratings and reviews of your listing to influence prospects.

Higher ranked listings on Afrosphere.

Post any special offers your business may be running on your listing.

Customer ability to order directly from your listings page.

Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, reviews received, ratings received, and messages received.

Make a Suggestion which allow visitors to send any suggestions to advertisers

Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more

Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice

Add to Favourites system which allows both advertiser and visitor to save favourite listings

Google PageRank Calculation which provides page rank information of page

vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book

PDF Export which allow visitors to export listings into PDF file format.

Print which allow visitors to print listings in a clean printable page format.

Search engine optimised listing.

Cost effective, quality service.

24 hour customer support.

Increased customer base.

Untapped market exposure.

Connection to your local, national and / or global community.

Listing or advertising consultation by our team of experts.


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3. Do I have to pay to place a classified or business listing on Afrosphere?

No. It is completely free to submit a new listing or update an already existing one on Afrosphere and once you add or modify your details, they will go live within 48 hours. You can submit a new business listing online now by clicking here. Or submit a new Classified Listing by clicking here.


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4. How will prospective customers find Afrosphere?

We have an increasing number of people viewing our site monthly. Our pages feature prominently on Search Engines like Google, Yahoo!, MSN and Ask.


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5. How will prospective customers find my listing or business?

Your listing or business will be added into a geographical database based on your classified address or business address. It will also be placed into a listing / business category of your choosing. When a potential customer browses the directory for the category and location of your business or area for a Classified Listing, your listing will appear.

If you wish to find out more about our listing products, click here.

To compare our business listing products and / or order a listing click here or to compare our classified listing products and / or order a listing click here.


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6. How long will it take for my listing or advertisement to go live?

All listings / advertisement are reviewed and must be approved before they go live. This process can take up to 48 hours but is usually much quicker. However, we will send you an email to let you know when your advert goes live.


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7. I have added my listing to Afrosphere - Why can i not find it?

All listings / advertisement will go live within 48 hours, if you can't find your new listing after 48 hours and after searching or browsing our site, check to see if your email address has been validated. Check the email inbox of the email address you used to register your listing for a validation email. Alternatively check your spam folder for the validation email we sent you. Once your email address is validated, your listing will go live immediately. If you still can't find your listing live after going through this processes, click here to contact us.


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8. How long will my listing stay online?

This depends on the listing product you purchased. Listings in the business directory category expire depending on the period in which they are purchased except for the Basic Listing product which never expires. For classified directory customers, it is your responsibility to remove your listing or listings when the goods or services you are offering are no longer available. Listings in most classified directory categories expire every 30 days.


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9. Do i have to include all my contact details in my listing?

Not at all. For business listings, it may be possible to use a forwarding address (for example, small office home office, accommodation agency, secretarial, mail forwarding service or telephone answering). It may also be possible to withhold address details where it would not be in the customers interest and / or the advertiser would be put at risk by publishing an address, for example Rape Crisis and Lesbian and Gay Friends. For private listings within the classified directory, you do not actually have to display any personal contact details in your listing, as other registered members will be able to contact you using the classifieds messaging service. However, if you want other people to respond too, you can include some contact details.


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10. Why do I need to choose a category?

It is important to choose the right category for your listing so people can find it amongst the many other listings. For example, if you were selling a used television, the people most likely to be interested will not see it if it was listed in a Sports and Leisure category. If unsure which category to choose, simply choose a category you think best matches your item or business. Alternatively, take a look at other similar listings on the site and follow their lead.


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11. Why do I need to enter a listing location?

This enables people in your area find your listing much quicker. When they perform a local search, they will get relevant (the closest) listings results rather than listings further away. You will also need to confirm your full Zip / Post code. This is so we can calculate precise distances.


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12. I don't know what to write in my listing advert, can you help?

There are basic guidelines you should follow:

HEADLINE: Keep the listing title short and snappy - but descriptive. Simply say what it is you are advertising in a way that people who may be interested, can easily spot it while scanning a page full of other listings. A purely descriptive headline like “Sony Bravia TV - LCD, 2009, Immaculate Condition” coupled with a good price, will get far more attention from the people who count, than a gimmicky title or one that uses odd formatting, such as “AWESOME TELLY FOR SALE !!!!!!”. The latter title is difficult to read and deters (rather than encourages) people from clicking through to your listings (landing) information page.

MAIN TEXT: Be a bit more expansive in your listing description here. Say exactly what it is you're advertising – as if you were describing it to a friend or a neighbour. You do not need to use big, fancy words or even concentrate too much on spelling. Just include as much detail as possible – the kind of stuff you would like to see if you were looking to buy the item yourself.

All advertisement content must be legal, decent, honest and truthful and must comply with our current Advertisement Policies namely, the:

- Afrosphere General Advertising Guidelines;
- Afrosphere Advertising Guidelines; and
- Afrosphere General Advertising Restrictions.


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13. Can I apply formatting to my listing?

Depending on the particular listing product you purchased, you can apply basic formatting to the text in your listing by logging in to your My Account then click the "Listings" link then the "Manage" section of your listings click on the "Edit" icon to view the Listings page and then within the "Description" field, insert limited HTML formatting directly into your advert text. It is displayed within square brackets either side of the word or characters you've chosen. The formatting codes are as follows: B for "Bold"; I for "Italic"; N for "Remove Formatting"; and the Arrow Symbol for a "Line Break". For example, if you wanted to make the word "new" bold, select it, then click on the "B" button and it'll appear like this: [b] new[/b]. It will not actually be displayed as bold at this stage but it will be in the listing itself (you will be able to see it after you press the Submit button).

Furthermore, when it comes to formatting, less is definitely more! The more you do, the worse your listing will look. Too much could cause the codes of various formatting options to overlap - in which case, it will look terrible and we will either strip it all out or just reject the listing.


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14. Do I have to enter a price for an item?

If a price is not relevant to your listing, leave it out. However, if there is a price to pay, you should make it as competitive as possible to attract the best response. You will need to indicate the Price Frequency – that is, if It is a one-off or a regular payment (the first would normally be an item, whereas the others might refer to rent). and include a Price Note (for example the security deposit required for any deals to compliment or anything else). Finally you CANNOT give a pricing options such as indicating whether the price is exactly as you have stated or if you are open to offers as the Afrosphere classified directory or business directory are not intended to be an auction service.


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15. How do i add pictures or videos to my listing?

Listings with at least one picture get noticed far more than listings without and adding an image can really help improve customer response. You can either add an image when you first create your listing, or later by logging in to your My Account page then click the "Listings" link then the "Manage" section of your listings click on the "Images" icon to view the "Images" page and then click on the "Add Images" link to attach an Image to your listing. Generally, you can add one (1) Picture to your listing, but more depending on which product you registered for. Certain products allow you to add Videos to your listings. Please click here here to compare our business listings features or click here to compare our private listings features. The images you upload from your computer or send us should meet the following requirements:

Picture formats: They need to be JPEGs, GIFS or PNG
File size: No more than 200k. As the site grows we may look to increase this file size. If you have any issues uploading a picture, please click here to contact us. All picture content must be legal and decent and not offensive. By uploading it, you are confirming that you have complete copyright, intellectual property rights and / or authorisation of the content. Make sure your video gives a true representation of your item, business, products and / or service.
Video formats: MPEG, WMV, AVI or MOV
File size: No more than 20mb. We would recommend that your video is a maximum of 30 seconds in duration or shorter. As the site grows we may look to increase this file size. If you have any issues uploading a video, please click here to contact us. All video content must be legal and decent and not offensive. By uploading it, you are confirming that you have complete copyright, intellectual property rights and / or authorisation of the content. Make sure your video gives a true representation of your item, business, products and / or service.
All Images are automatically compressed to fit on to the listings and listings landing pages.


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16. How do I add documents to my listing?

If you are a Weblink Listing business customer, you can provide potential customers as much information as you can by uploading either a price list, marketing brochure, menu, or other general information about your business.

This could be in any of the following formats:- "Microsoft Word" (DOC file) or Adobe "Portable Document Format" (PDF file) Adobe PDF - is a popular format for creating documents for online publication. This is because the documents are non-editable, in other words people cannot download them, and subsequently make changes. For example, you wouldn't want to publish your price list for someone to then be able to download it and amend the prices.
You can create any document in your normal word-processing package, for example, Microsoft Word, and then convert the DOC file into a PDF document. This will look exactly the same as the Word document you created, however, it will be compressed for online storage, and locked so people cannot amend it.

Please follow one of the following options to add a document to your listing:

Option 1 - directly create a document from Microsoft Word 2007 (or newer)

- Create or open a Word document with the required content, for example your price list, brochure or menu and so on
- Select "Save As" and choose the "DOC" option
- Enter a filename, for example price-list.doc and save to an area on your computer, for example Desktop or My Documents
- Return to Afrosphere log in to your My Account then click the "Listings" link then the "Manage" section of your listings click on the "Documents" icon to view the documents page and then click on the "Add Document" link to attach a document to your listing
-Search for the DOC that you saved on your computer and select it - then upload it to your listing.

Option 2 - directly create a PDF document from Microsoft Word 2007 (or newer)

In newer versions of Microsoft Word you can now simply save your document in a PDF format - as follows:

- Create or open a Word document with the required content, for example your price list, brochure or menu and so on
- Select "Save As" and choose the "PDF" option
- Enter a filename, for example price-list.doc and save to an area on your computer, for example Desktop or My Documents
- Return to Afrosphere log in to your My Account then click the "Listings" link then the "Manage" section of your listings click on the "Documents" icon to view the documents page and then click on the "Add Document" link to attach a document to your listing
-Search for the PDF that you saved on your computer and select it - then upload it to your listing.

Option 3 - convert any older Word Documents into a PDF

- Find the document that you want to convert into a PDF on your computer
- Click here to visit a PDF24 a trusted online company that will convert the file for you
- You will see a PDF converter box on their web page - simply "Browse" for your Word document then enter your email address and select "Convert & Send"
- You will then receive an email with your document in a PDF format - save this to your computer
- Return to Afrosphere log in to your My Account then click the "Listings" link then the "Manage" section of your listings click on the "Documents" icon to view the documents page and then click on the "Add Document" link to attach a document to your listing
- Search for the PDF that you saved on your computer and select it - then upload it to your listing.



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17. Can i make my listing appear higher up the search results?

Yes. You can make your listing appear higher in the search results on Afrosphere and search engines such as Google, Yahoo!, Ask, and MSN Bing by taking advantage of any of our cost-effective advertising products. If you are a business, you can purchase a Weblink Listing or better or if you are a private advertiser you can purchase a Featured Classified Listing on Afrosphere which will both ensure that your listing appears towards the top of search results.

When you purchase for example a Weblink Listing or a Featured Classified Listing you have the opportunity to create a unique web address for your listing - this is known as a "landing page".

For example: http://www.afrosphere.com/pages/Your-Business.html or

http://www.afrosphere.com/page/Your-Item.html

The details of this web address is then indexed by Google and other major search engines. Google then includes a link to this web address in their search results (sometimes this can take several days / weeks to appear). For example, if you type "Your Business" or your "Your Item" into Google, you will see a link in the search results to your listing advert on Afrosphere.com.

To improve your search engine ranking for own website, and to drive more customers to your Afrosphere listing we recommend that you place a link to your Afrosphere URL on your website.

You will also gain other benefits such as the opportunity to include additional information such as search META data which are a combination of powerful keywords or search terms and description (which are indexed by Google and other major search engines) that summarise your business, products, services or item and under which you would like your business or item to be found.

We cannot guarantee that Google will index your listing, however, by doing all of the above, you increase the possibility of being indexed. Also, we are always working on enhancing our service to ensure our listings are recognised by the major search engines.

For more information on how you can optimise your business or item in search results, browse the specific product information Help and FAQ section.


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18. When i have finished creating my listing advert, what happens next?

Once you have confirmed all the sections in your listing (by hitting the Confirm button next to each), click on the Show listing button to view it as it will appear on the listing landing page (this will launch a new browser window). If there's anything you do not like, you can still change it at any time by returning to the Add Listing page and clicking on the Edit link next to the relevant section. Then, when you are happy with your listing, you can either save it for later (by clicking on the Save Listing button) or click the Submit Listing button to submit it for review and publication.


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19. Can you send me my username as I have forgotten it?

Your username is your email address you registered with, if you are still having difficulties please click here to contact us.


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20. Can you send me my password as I have forgotten it?

To have your password emailed to the email address you registered with if you are a business customer please click here or if you are a private customer, please click here. If you cannot remember what email address you registered with please re-register if you are a business customer by clicking here or if you are a private customer by clicking here.


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21. How can I change my password?

Log into Afrosphere with your username and password, and select "My Account" to change your password if you are a business customer by clicking here or if you are a private customer by clicking here.


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22. I am having difficulty logging into My Account, can I find additional help?

Yes. Please request your password or click here to contact us for further assistance.


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23. How do I remove my details if my business is no longer operating?

Log into Afrosphere with your username and password, and select "My Account" then click delete in the Manage section for business customers by clicking here or for private customers by clicking here to login to "My Account".


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24. I want to change my listing details, how do I do this?

You can easily change your listing details and / or add additional detail to your listing. By logging into the "My Account" area of Afrosphere for business customers by clicking here or for private customers by clicking here. You must be a registered user to enter "My Account". If you have not yet registered to take full advantage of your Afrosphere Business Basic Listing or Private Classified Listing or better, please register now as a business customer by clicking here or as a private customer by clicking here so you can change your listing details. You can expect your changes to go live on the site within 48 hours.


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25. I can't find a category that is appropriate to my item or business, what should I do?

We use industry standard category lists that are familiar to most people, which makes it easier for potential customers to find your listing. If you are having trouble finding a category that fits your item or business please try our Business Category Search by clicking here or Classified Category Search by clicking here.


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26. I have updated my listing and the changes cannot be seen on my listing yet, how long will it take?

Your listings will go live within 48 hours normally sooner, if you do not see your listing live after 48 hours please click here to contact us.


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27. What is a Promotional Code?

Occasionally we may offer discounts on our available products. If you have received a "Promotional Code" then please enter it in the relevant field during the registration process - this will reduce the final price of all products purchased according to the promotion discount percentage.


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28. How do I renew my listing within Afrosphere?

You can easily renew your business listing or Classified Listing details and / or add additional detail to your listing. By logging into the "My Account" area of Afrosphere for business customers by clicking here or by clicking here for private customers. You must be a registered user to enter My Account. If you are a business customer and have not yet registered or your listing has expired, please register now by clicking here or if you are a private customer by clicking here to register. You can expect your changes to go live on the site within 48 hours.


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29. Can I see how many visits I have received from Afrosphere?

Yes, If you are a business customer, you can log into "My Account" by clicking here using your login details or by clicking here if you are a private customer and click on listings to view how many visits to your listings you have received from Afrosphere on a daily basis. You can also view other daily, weekly and monthly stat reports in your "My Account" area.


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30. Can I see the stat reports of how my listing is performing?

Yes, If you are a business customer, you can log into "My Account" by clicking here or by clicking here if you are a private customer using your login details or and click on Listings to view your daily, weekly and monthly stat reports in your "My Account".


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31. I know of a business that is no longer operating, but It is not my business, can I request for it to be removed?

Yes. You can usually do this by using the Make a Suggestion link found on the information page of the particular business listing. Alternatively, if the information you provide us is valid you can request that a listing be deleted by clicking here.


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32. How can I report spam, abuse or any other matter?

At Afrosphere we take every incident of fraud, abuse or spam very seriously and do our best to protect our customers and make your visit to Afrosphere safe and enjoyable. If you have experienced abuse or harassment at Afrosphere, by a advertiser on Afrosphere, then please return to the advertisers information page and click on the Report Listing link to contact us about the particular advertiser. Otherwise, please click here to contact us and we shall endeavour to deal with the matter promptly.

If you have received an abusive or harassing email you might also want to forward the details of the said email to the sender's email account provider such as Yahoo! and Hotmail.

Customers are encouraged to be on guard at all times when dealing with others on Afrosphere and so, to help you stay safe, please click here to access some useful advice on how to stay safe at Afrosphere.


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33. Can my business be listed in more than one category?

Yes, however, although all our business listing products entitles you to only one listing in only one category per account, if you wish to list your business under more than one category because your business has more than one business activity, then you can purchase a additional listings. Click here to create a new Business Account. However, if you are a multi-national company and wish to register over 25 branches then we may be able to help you. We can list your branches for free if you can supply the data for each branch in a simple spreadsheet for example branch address, contact info, logo and so on. Please click here to contact us to discuss this.


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34. Can my item be listed in more than one category?

Yes, although a Classified Listing or Featured Classified Listing only entitles you to one (1) listings within one (1) category per account. You would need to create a new Personal Account to list within another category. Click here to create a new Personal Account.


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35. What do I do if my listing appears under the wrong category?

Simply log into "My Account" if you are a business customer by clicking here or if you are a private customer by clicking here using your login details and click on Listings to view and edit your listing category in your "My Account".


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36. In what search locations will my listing appear?

Every listing on Afrosphere will appear under the locations specified in their listing address. The location can be a town / city, full or partial postcode, county, district, and country geographical area. This gives your listing every chance of being found for the locations entered by the searcher. If you are a business customer and your business operates in multiple geographical areas, you can purchase additional listings for your branch offices. Click here to create a new Business Account. However, if you are a multi-national company and wish to register over 25 branches then we may be able to help you. We can list your branches for free if you can supply the data for each branch in a simple spreadsheet for example branch address, contact info, logo and so on. Please click here to contact us to discuss this.


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37. The map feature in my listing is showing the wrong location, what can I do?

Unfortunately we are only able to define location down to the centre of a full zip / post code, so if the zip / post code is large, the pointer will indicate the centre of the post code which may not correspond precisely with the exact location of a business. This technical limitation is shared by most online mapping services at present. Google Maps for example, has the same limitation. We update our Google mapping technology regularly and once the available mapping service are able to provide greater precision, we will be able to do so as well.


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38. Can I remove the map function on my listing?

No. You will not be able to remove the map function on your listing.


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39. How do I get invoices reflecting my purchases?

All invoices including any sales tax detail will be available from Invoices section in the "My Account" area. If you are a business customer, click here to access your "My Account" using your login details. If you are a private customer, click here to access your "My Account" using your login details. You will also be able to download invoices from previous purchases. If you are still having problems finding invoices for your purchases please click here to contact us.


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40. How does the Claim Listing system work?

The Claim Listing feature allows businesses which have already been listed for free on Afrosphere to claim their existing listing. The business owner / representative must create a Business Account with just a few contact details first by clicking here and then claim the listing by completing and submitting the Claim Listing form via the listing information page. When you submit a claim request, we will process the claim using the contact details you supplied on the Claim Listing form. Furthermore, for security purposes, we will contact you by telephone for verification before giving you complete access to your Business Basic Listing or on the website. This process usually takes 48 hours to complete.


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41. How does the Make a Suggestion system work?

The listing suggestions feature allows visitors to the website to submit suggestions to any of the listings. This feature is useful for scenarios like the following examples:

- Receiving suggestions for incorrect phone numbers or address data on listings information pages

- Receiving suggestions that a company listed on the website has gone out of business.


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42. Can i save the details of my favourite listings?

Yes, by creating a Personal or Business Account. If you wish to do this for business listings create an account by clicking here or if you want to do this for classified listings - create an account by clicking here and you can save details of your favourite listings in your "My Account" area under "Favourites" if you are a business customer by clicking here or a private customer by clicking here using your login details. To save a listing to your address book, click the Add to Favourite link in the desired listing information page. You will immediately be prompted that the chosen listing has been saved.


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43. How do i Bookmark and Share a listing?

Bookmark and Share on Afrosphere is a way for you to mark a listing so you can remember to come back to it later and to share it with others. Bookmark and Share buttons are conveniently located at each listing. Clicking on a bookmark button adds that listing to your desired bookmark and share service. such as DIGG, Facebook, Twitter and so on.


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44. How do i search the Afrosphere online business directory and classified directory?

There are four or five steps to searching:

1. Specific Category

Use the drop down menu to select a category from the "Specific Category" box.

2. Specific Location

Use the drop down menu to select a location from the "Specific Location" box.

3. Location

Optionally, you can type in a location such as a city & state or zip code / post code from the "Location" box.

4. Within

Then use the drop down menu again to select a mileage radius in the " Miles" box.

5. Search

Finally click the "search" button to start your search.

When customers purchase a Afrosphere product they are given a listing, which can be found using the Afrosphere search engine, where relevant searches are conducted. Certain paid advertisers are normally ranked above Business Basic Listing or Private Classified Listings. Furthermore, listings are ranked based upon its relevance to the search. The number of listings returned for every search are limited. There is no guarantee that paid advertisers will appear above Business Basic Listing or Private Classified Listings. The determination of what is a relevant search is at our sole discretion.

The country / state / city / town or zip / post code of a business or person determines in which locations the listing may be found. By purchasing certain Afrosphere products a listing may be found in different locations.

To perform a document or image search, simply click on the Advanced Search link at the footer of any page and follow the instructions.


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45. How do i browse categories within Afrosphere?

You can browse categories within the business directory or classified directory by following the "Browse Categories" link found on the menu shown usually on the footer of the site and choosing any category on the page to browse.


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46. How do i browse locations within Afrosphere?

You can browse locations within the business directory or classified directory by following the "Browse Locations" link found on the menu shown usually on the footer of the site and choosing any location on the page to browse.


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47. How does the Customer Rating system work?

Visitors are encouraged to leave ratings of the businesses / service providers / sellers / products that they have used. You must be a registered customer to rate a listing. If you have not yet registered or your account has expired, please register now by clicking here. You can expect your account to go live on the site within 48 hours.

We aim to serve as an impartial and unbiased online source of information for visitors by publishing customer ratings. We know that word of mouth marketing and customer testimonials are a powerful source of marketing and wish to give visitors a voice to express their views on listed businesses / service providers / sellers / products. You must be a registered user to rate a listing. If you have not yet registered or your account has expired, please register now by clicking here. You can expect your account to go live on the site within 48 hours. You can rate a listing by clicking on the Add a Review button on the desired listing information page and selecting a star rating from the five stars shown. Please note that none of the views expressed in all customer ratings on this site are those of Afrosphere and Afrosphere cannot be held responsible for any unfavourable ratings or lack of business due to low ratings. Customer ratings are approved by us before going live.


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48. How does the Customer Review system work?

Visitors are encouraged to leave reviews of the businesses / service providers / products that they have used. You must be a registered customer to rate a listing. If you have not yet registered or your account has expired, please register now by clicking here. You can expect your account to go live on the site within 48 hours.

We aim to serve as an impartial and unbiased online source of information for visitors by publishing customer reviews. We know that word of mouth marketing and customer testimonials are a powerful source of advertising and aim to allow visitors a way to express their opinions on listed businesses / service providers / products. You can review a listing by clicking on the Add a Review button on the desired listing information page and completing the form. Please note that none of the views expressed in all customer reviews on this site are those of Afrosphere and Afrosphere cannot be held responsible for any unfavourable comments or lack of business due to negative reviews.

If you believe that a review is unfair or malicious we encourage you to flag the review for deletion and give the reason why you feel the review should be deleted. Customer reviews are approved by us before going live.


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49. What should i review or rate?

Any business, service provider such as restaurants, shops, salons, websites and so on.


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50. Can I review and / or rate a business I am connected to?

No, you should not review and / or rate your own business or a business at which you have been or are currently.


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51. What if the business I am reviewing and / or rating gave me something for free or a discount?

You should never accept freebies or discounts in exchange for reviews or ratings. For example, if a restaurant owner offers you a free lunch in exchange for a 5-star review / rating, you should not accept their offer. On the other hand, it is quite alright if you got something for free or at a discount independent of your review and / or rating, and share this with others in your review.



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52. Is it okay to give a negative review?

Yes. Reviews are intended to share both good and bad experiences. Whether positive or negative, opinions are generally protected, however, posting false information can have legal consequences.


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53. Do you approve reviews and ratings before they go live and remove them for any reason?

Yes. In some cases we will remove a review if it fails to comply with our guidelines:

- Conflicts of interest: Your reviews should be unbiased and objective. If there is any hint of a conflict, please do not post the review. For example, businesses should not give fake comments about themselves or attack competitors.

- Second-hand experience: Your review and rating is not about your personal experience, but, based on second-hand experience and hearsay. For example, you cannot give a business a bad review because your friend complained about them.

- Personal attack: Your review and rating is deemed to be a personal attack. In bad taste, lewd, racist, sexist and other displays of bigotry.

- Not relevant: Reviews are not intended for issues outside the scope of business or sellers on our website. Avoid ranting about a businesses political ideologies, or other matters that do not conform to the normal customer experience.

- Plagiarism: You cited somebody else's review. Use your own words to share your experience with a business or buyer.


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54. What is a Classified Listing?

This is a private classified listing product, where we promote your offered or wanted item through our site. When a customer is looking for a offered to sell or wanted to buy item like yours on our site, we will showcase your item and details. It comes with the option of upgrading to a Featured Classified Listing.

Classified Listing also allows you to add as well as other contact details, your item description, your email address to your listing, instant messaging and send message system. The benefits of this are many; your local, national and international customers or sellers can contact you direct through your listing 24 hours / 7 days a week. If you are interested in registering for a Classified Listing click here. For more info click here.


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55. What are the benefits of having a Classified Listing?

As we are generating increasing numbers of visitors per month on Afrosphere, having your item, listed can help turn our powerful audience into potential buyers or sellers.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo, MSN and Ask.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Increased customer response rate.


Receive email enquires directly from your listing.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


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56. How do I optimise my Classified Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow the following steps to optimise your Classified Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your item offered or wanted description, explain what is unique about your item and why potential customers should contact you. All the information in your Classified Listings page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which helps generate more seller / buyer response. The more relevant the information about your item, the better your traffic and response will be. This should include search phrases / keywords or key phrases relating to your item. Anything that you think a potential seller / buyer of your item would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 25 main key words, 1500 characters description, 25 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your business. They should closely relate to what you believe people searching for the goods or services you offer would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Upload an image

It is free to upload a relevant image, which can make your listing more attractive to a potential buyer or seller.

All these steps can be taken online, by logging in to your My Account area with your login details.


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57. I have updated the Classified Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Classified Listing information will go live immediately. If you do not receive this confirmation email, or if your Classified Listing does not appear, please feel free to email us and we will help, simply click here.


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58. How do i upgrade from a Classified Listing  to a Featured Classified Listing, Basic Listing, Reciprocal Link Listing, Weblink Listing or Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?

You can upgrade to a Featured Classified Listing with your existing Personal Account by clicking here. If you require further help, simply click here to contact us. If you are interested in upgrading to any of our business listing products you will have to create a separate Business Account by clicking here. For more info on our business listing products click here. To compare our business listing products click here.


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59. How do I cancel my Classified Listing?

You can cancel your Classified Listing online by logging in to your Afrosphere account here with your Username and Password. Click here to contact us if you require further assistance.


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60. What is a Featured Classified Listing?

This is a premium and preferential service where we promote your item more extensively through our site. It is a portrait sized advert that appears above
results on the right hand side of the page for searches and "Part of Site" in other words it appears within your chosen listing category on the
Afrosphere site for targeted advertising. Classified Featured Listing is a Do It Yourself (DIY) text based prominent listing product where you add your own short worded advertisement of the first two (2) bullet points or 57 characters of free text followed by an ellipses "…" and includes a link to your full listing information (landing) page. It comes with the option of upgrading to our business listing products namely: Basic Listing, Reciprocal Link Listing, Weblink Listing, Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing. Furthermore, when a customer is looking for an item like yours on our site, we will showcase your business and details above Classified Listing competitors.

Featured Classified Listing also allows you to add as well as other contact details, your item description, your email address to your listing, instant messaging and send message system. The benefits of this are many; your local, national and international customers or sellers can contact you direct through your listing 24 hours / 7 days a week. If you are interested in registering for a Featured Classified Listing click here. For more info click here.


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61. What are the benefits of having a Featured Classified Listing?

As we are generating increasing numbers of visitors per month on Afrosphere, having your item, listed can help turn our powerful audience into potential buyers or sellers.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo, MSN and Ask.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Increased customer response rate.


Receive email enquires directly from your listing.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


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62. How do I optimise my Featured Classified Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow the following steps to optimise your Featured Classified Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your item offered or wanted description, explain what is unique about your item and why potential customers should contact you. All the information in your Featured Classified Listings page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which helps generate more seller / buyer response. The more relevant the information about your item, the better your traffic and response will be. This should include search phrases / keywords or key phrases relating to your item. Anything that you think a potential seller / buyer of your item would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 35 main key words, 2000 characters description, 35 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your wanted or offered advert. They should closely relate to what you believe people searching for the goods or services you offer or want would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Upload an image

It is free to upload a relevant image, which can make your listing more attractive to a potential buyer or seller.

All these steps can be taken online, by logging in to your My Account area with your login details.


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63. I have updated the Featured Classified Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Featured Classified Listing information will go live immediately. If you do not receive this confirmation email, or if your Featured Classified Listing does not appear, please feel free to email us and we will help, simply click here.


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64. How do i upgrade from a Featured Classified Listing  to a Basic Listing, Reciprocal Link Listing, Weblink Listing or Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?

If you are interested in upgrading to any of our business listing products you will have to create a separate Business Account by clicking here. For more info on our business listing products click here. To compare our business listing products click here. If you require further help, simply click here to contact us.


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65. How do I cancel my Featured Classified Listing?

You can cancel your Featured Classified Listing online by logging in to your Afrosphere account here with your Username and Password. Click here to contact us if you require further assistance.


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66. What is a Basic Listing?

A Basic Listing simply displays your listing title, business name, description, and full contact details, under a single category heading of your choice. This would allow your business to be found by new potential customers, as well as making your details instantly available to those who already know you.

Basic Listing also allows you to add your email address to your listing, instant messaging and send message system. If you are interested in purchasing a Basic Listing click here. For more info click here.


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67. What are the benefits of having a Basic Listing?

As we are generating increasing numbers of visitors per month on Afrosphere, having your business or site listed can help turn our powerful audience into potential customers.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google and MSN.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Link to Map / Directions.


Increased customer response rate.


Receive email enquires directly from your listing.


Customer ratings and reviews of your listing to influence prospects.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, reviews received, ratings received, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Increased customer base.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


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68. How do I optimise my Basic Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow these steps to optimise your Basic Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your business description, explain what is unique about your business and why potential customers should contact you. All the information in your Basic Listings page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which in turn helps generate more customer leads and sales. The more relevant the information about your company, the better your traffic and response will be. This should include search phrases / keywords or key phrases relating to your business. Anything that you think a potential customer searching for your business would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 25 main key words, 1500 characters description, 25 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your business. They should closely relate to what you believe people searching for the goods or services you offer would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Special Offers

You should add special offers to your listing to help increase response and therefore more sales / leads. Research has shown that listings that display special offers are more likely to generate enquiries and potential customers than those without. This would be perfect for advertising your goods or services and any sales promotions you may be running for example, a buy one get one free.

Ratings and Reviews

You can invite your happy customers to visit your Basic Listing page and submit a rating and / or review of your company / goods or services. This credible rating and / or review is a simple process for the customer to follow and has being proven to increase word of mouth leads and interest in an advertiser page.

Upload a company logo or an image

It is free to upload a relevant company logo or image. This can make your listing more attractive to potential customers or clients.

All these steps can be taken online, by logging in to your My Account area with your login details.


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69. I have updated the Basic Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Basic Listing information will go live immediately. If you do not receive this confirmation email, or if your Basic Listing does not appear, please feel free to email us and will help, simply click here.


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70. How do i upgrade from a Basic Listing to a Reciprocal Link Listing, Weblink Listing or Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?

You can upgrade your Basic Listing online by logging in to your Afrosphere account here with your Username and Password. If you require further help, simply click here to contact us.


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71. How do I cancel my Basic Listing?

You can cancel your Basic Listing online by logging in to your Afrosphere account here with your Username and Password. If you require assistance, click here to contact us.


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72. What is a Reciprocal Link Listing?

A Reciprocal Link Listing involves exchanging a website (URL) link with Afrosphere. It is the easiest and most effective way for websites to increase online exposure and as a result the amount of traffic they receive. It is a basic listing on Afrosphere with the option of upgrading to a Weblink Listing, Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing. It is also preferential service, where we promote your business more extensively through our site. When a customer is looking for a business like yours on our site, we will showcase your business and details above Basic Listing competitors.

Reciprocal Link Listing is also a free and a standard listing which also displays your listing title, business name, and full contact details, under a single category heading of your choice. This would allow your business to be found by new potential customers, as well as making your details instantly available to those who already know you completely for free! Reciprocal Link Listing also allows you to add your email address to your listing, instant messaging and send message system. If you are interested in purchasing a Reciprocal Link Listing click here. For more info click here.


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73. What are the benefits of having a Reciprocal Link Listing?

As we are generating increasing numbers of visitors per month on Afrosphere, having your business or site listed can help turn our powerful audience into potential customers.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google and MSN.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Link to Map / Directions.


Increased customer response rate.


Receive email enquires directly from your listing.


Customer ratings and reviews of your listing to influence prospects.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, reviews received, ratings received, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Increased customer base.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


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74. How do I optimise my Reciprocal Link Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow these steps to optimise your Reciprocal Link Listing, if you need any help please click here to contact us.

Ratings and Reviews

You can invite your happy customers to visit your Reciprocal Link Listing page and submit a rating and / or review of your company / goods or services. This credible rating and / or review is a simple process for the customer to follow and has being proven to increase word of mouth leads and interest in an advertiser page.

All these steps can be taken online, by logging in to your My Account area with your login details.


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75. I have updated the Reciprocal Link Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Reciprocal Link Listing information will go live immediately. If you do not receive this confirmation email, or if your Reciprocal Link Listing does not appear, please feel free to email us and will help, simply click here.


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76. How do i upgrade from a Reciprocal Link Listing to a Weblink Listing or Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?

You can upgrade your Reciprocal Link Listing online by logging in to your Afrosphere account here with your Username and Password. If you require further help, simply click here to contact us.


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77. How do I cancel my Reciprocal Link Listing?

You can cancel your Reciprocal Link Listing online by logging in to your Afrosphere account here with your Username and Password. If you require assistance, click here to contact us.


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78. What is a Weblink Listing?

This is a standard listing on Afrosphere with the option of upgrading to a Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing.

It is a preferential service, where we promote your business more extensively through our site. When a customer is looking for a business like yours on our site, we will showcase your business and details.

Weblink Listing also allows you to add as well as other contact details, your company description, your email address and the all important website link to your listing. The benefits of this are many; your local, national and international customers can contact you direct through your listing and be directed to your website 24 hours / 7 days a week. If you are interested in purchasing a Weblink Listing click here. For more info click here.


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79. Do I have to pay for Weblink Listing?

Yes. Weblink Listing is an added value product that enables you to increase the optimisation of your listing and in turn your exposure on Afrosphere. For more info click here.


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80. What are the benefits of having a Weblink Listing?

As we are generating increasing numbers of visitors per month on Afrosphere, having your business or site listed can help turn our powerful audience into potential customers.


Your Weblink Listing is 10 times more likely to be found by our customers than a Basic Listing.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo!, MSN and Ask.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Business Description


Link to Map / Directions.


Website link.


Increased customer response rate.


Receive email enquires directly from your listing.


Customer ratings and reviews of your listing to influence prospects.


Higher ranked listings on Afrosphere.


Post any special offers your business may be running on your listing.


Customer ability to order directly from your listings page.


Daily, weekly and monthly listings report in other words, website clickthroughs, listings hits, reviews received, ratings received, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Increased customer base.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


Return to top


81. How do I optimise my Weblink Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow these steps to optimise your Weblink Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your business description, explain what is unique about your business and why potential customers should contact you. All the information in your Weblink Listings page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which in turn helps generate more customer leads and sales. The more relevant the information about your company, the better your traffic and response will be. This should include search phrases / keywords or key phrases relating to your business. Anything that you think a potential customer searching for your business would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 25 main key words, 1500 characters description, 25 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your business. They should closely relate to what you believe people searching for the goods or services you offer would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Special Offers

You should add special offers to your listing to help increase response and therefore more sales / leads. Research has shown that listings that display special offers are more likely to generate enquiries and potential customers than those without. This would be perfect for advertising your goods or services and any sales promotions you may be running for example, a buy one get one free.

Ratings and Reviews

You can invite your happy customers to visit your Weblink Listing page and submit a rating and / or review of your company / goods or services. This credible rating and / or review is a simple process for the customer to follow and has being proven to increase word of mouth leads and interest in an advertiser page.

Upload a company logo or an image

It is free to upload a relevant company logo or image. This can make your listing more attractive to potential customers or clients.

All these steps can be taken online, by logging in to your My Account area with your login details.


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82. I have updated the Weblink Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Weblink Listing information will go live immediately. If you do not receive this confirmation email, or if your Weblink Listing does not appear, please feel free to email us and will help, simply click here.


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83. How do i upgrade from a Weblink Listing to a Featured Listing, Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?

You can upgrade your Weblink Listing online by logging in to your Afrosphere account here with your Username and Password. If you require further help, simply click here to contact us.


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84. How do I cancel my Weblink Listing?

You can cancel your Weblink Listing online by logging in to your Afrosphere account here with your Username and Password. If you require assistance, click here to contact us.


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85. What is a Featured Listing?

This is a premium and preferential service where we promote your business more extensively through our site. It is a portrait sized advert that appears above
results on the right hand side of the page for searches and "Part of Site" in other words it appears within your chosen listing category on the
Afrosphere site for targeted advertising. Featured Listing is a Do It Yourself (DIY) text based prominent listing product where you add your own short worded advertisement of the first two (2) bullet points or 57 characters of free text followed by an ellipses "…" and includes a link to your full listing information (landing) page. It comes with the option of upgrading to a Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing. When a customer is looking for a business like yours on our site, we will showcase your business and details above Weblink Listing, Reciprocal Listing and Basic Listing competitors.

Featured Listing also allows you to add as well as other contact details, your company description, your email address and website to your listing. The benefits of this are many; your local, national and international customers can contact you direct through your listing and be directed to your website 24 hours / 7 days a week. Other benefits include a greater increase in your chances of being found and higher ranking on all major search engines such as Google, Yahoo, MSN and Ask. If you are interested in purchasing a Featured Listing click here. For more info click here.


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86. Do I have to pay for Featured Listing?

Yes. Featured Listing is an added value product that enables you to increase the optimisation of your listing and in turn your exposure on Afrosphere. For more info click here.


Return to top


87. What are the benefits of having a Featured Listing?

As we are generating increasing numbers of visitors per month on Afrosphere, having your item, business or site listed can help turn our powerful audience into potential customers.


Your Featured Listing is 10 times more likely to be found by our customers than a Weblink Listing, Reciprocal Link Listing or Basic Listing.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo, MSN, and Ask.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Business Description


Link to Map / Directions.


Website link.


Increased customer response rate.


Receive email enquires directly from your listing.


Customer ratings and reviews of your listing to influence prospects.


Higher ranked listings on Afrosphere.


Post any special offers your business may be running on your listing.


Customer ability to order directly from your listings page.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, reviews received, ratings received, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Increased customer base.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.



Return to top


88. How do I optimise my Featured Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow these steps to optimise your Featured Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your business description, explain what is unique about your business and why potential customers should contact you. All the information in your Featured Listing page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which in turn helps generate more customer leads and sales. The more relevant the information about your company, the better your traffic and responses will be. This should include search phrases / keywords or key phrases relating to your business. Anything that you think a potential customer searching for your business would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 35 main key words, 2000 characters description, 35 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your business. They should closely relate to what you believe people searching for the goods or services you offer would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Special Offers

You should add special offers to your listing to help increase response and therefore more sales / leads. Research has shown that listings that display special offers are more likely to generate enquiries and potential customers than those without. This would be perfect for advertising your goods or services and any sales promotions you may be running for example, a buy one get one free.

Ratings and Reviews

You can invite your happy customers to visit your Featured Listing page and submit a rating and / or review of your company / goods or services. This credible rating and / or review is a simple process for the customer to follow and has being proven to increase word of mouth leads and interest in an advertiser page.

Upload a company logo or an image

It is free to upload a relevant company logo or image. This can make your listing more attractive to potential customers or clients.

All these steps can be taken online, by logging in to your My Account area with your login details.


Return to top


89. I have updated the Featured Listing information on my listing, how long will it take before it goes live?

If you are a new user, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Featured Listing information will go live immediately. If you do not receive this confirmation email, or if your Featured Listing does not appear, please feel free to email us and will help, simply click here.


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90. How do i upgrade from a Featured Listing  to a Rectangle Banner Listing, Wide Skyscraper Banner Listing or Leaderboard Banner Listing?

You can upgrade from a Featured Listing online by logging in to your Afrosphere account here with your Username and Password. If you require further help, simply click here to contact us.


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91. How do I cancel my Featured Listing?

You can cancel your Featured Listing online by logging in to your Afrosphere account here with your Username and Password. click here to contact us.


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92. What is a Rectangle Banner Listing?

This is a DIY display / rich media banner listing product where you add your own display banner graphical image file to your listing at registration. It is a premium and preferential service where we promote your business more extensively through our site. It comes with the option of upgrading to a Leaderboard Banner Listing or Wide Skyscraper Banner Listing. When a customer is looking for a business like yours on our site, we will showcase your business and details above all Featured Listing, Weblink Listing, Reciprocal Link Listing and Basic Listing competitors.

Rectangle Banner Listing also allows you to add your email address and website to your listing. The benefits of this are many; your local, national and international customers can contact you direct through your listing and be directed to your website 24 hours / 7 days a week. Other benefits include a greater increase in your chances of being found and higher ranking on all major search engines such as Google, Yahoo, MSN and Ask. If you are interested in purchasing a Rectangle Banner Listing click here. For more info click here.


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93. Do I have to pay for Rectangle Banner Listing?

Yes. Rectangle Banner Listing is an added value product that enables you to increase the optimisation of your listing and in turn your exposure on Afrosphere. For more info click here.


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94. What are the benefits of having a Rectangle Banner Listing?


As we are generating increasing numbers of visitors per month on Afrosphere, having your business or site listed can help turn our powerful audience into potential customers.


Your Rectangle Banner Listing is 10 times more likely to be found by our customers than a Basic Listing, Reciprocal Link Listing, Weblink Listing and Featured Listing.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo, MSN and Ask.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Business Description


Link to Map / Directions.


Website link.


Increased customer response rate.


Receive email enquires directly from your listing.


Customer ratings and reviews of your listing to influence prospects.


Higher ranked listings on Afrosphere.


Post any special offers your business may be running on your listing.


Customer ability to order directly from your listings page.
 
Daily, weekly and monthly banner activity reports in other words exposures, hits and clickthrough rates.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, reviews received, ratings received, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Increased customer base.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


Return to top


95. How do I optimise my Rectangle Banner Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow the following steps to optimise your Rectangle Banner Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your business description, explain what is unique about your business and why potential customers should contact you. All the information in your Rectangle Banner Listings page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which in turn helps generate more customer leads and sales. The more relevant the information about your company, the better your traffic and response will be. This should include search / keywords or key phrases relating to your business. Anything that you think a potential customer searching for your business would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 35 main key words, 2500 characters description, 35 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your business. They should closely relate to what you believe people searching for the goods or services you offer would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Special Offers

You should add special offers to your listing to help increase response and therefore more sales / leads. Research has shown that listings that display special offers are more likely to generate enquiries and potential customers than those without. This would be perfect for advertising your goods or services and any sales promotions you may be running for example, a buy one get one free.

Ratings and Reviews

You can invite your happy customers to visit your Rectangle Banner Listing page and submit a rating and / or review of your company / goods or services. This credible rating and / or review is a simple process for the customer to follow and has being proven to increase word of mouth leads and interest in an advertiser page.

Upload a company logo or an image

It is free to upload a relevant company logo or image. This can make your listing more attractive to potential customers or clients.

All these steps can be taken online, by logging in to your My Account area with your login details.


Return to top


96. I have updated the Rectangle Banner Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Rectangle Banner Listing information will go live immediately. If you do not receive this confirmation email, or if your Rectangle Banner Listing does not appear, please feel free to email us and will help, simply click here.


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97. How do i upgrade from a Rectangle Banner Listing to a Wide Skyscraper Banner Listing or Leaderboard Banner Listing?

You can upgrade a Rectangle Banner Listing online by logging in to your Afrosphere account here with your Username and Password. If you require further help, simply click here to contact us.


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98. How do I cancel my Rectangle Banner Listing?

You can cancel your Rectangle Banner Listing online by logging in to your Afrosphere account here with your Username and Password. Click here to contact us if you require further assistance.


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99. What is a Wide Skyscraper Banner Listing?

This is a DIY display / rich media banner listing product where you add your own display banner graphical image file to your listing at registration. It is a premium and preferential service where we promote your business more extensively through our site. It comes with the option of upgrading to a Leaderboard Banner Listing. When a customer is looking for a business like yours on our site, we will showcase your business and details above all Rectangle Banner Listing, Featured Listing, Weblink Listing, Reciprocal Link Listing and Basic Listing competitors.

Wide Skyscraper Banner Listing also allows you to add your email address and website to your listing. The benefits of this are many; your local, national and international customers can contact you direct through your listing and be directed to your website 24 hours / 7 days a week. Other benefits include a greater increase in your chances of being found and higher ranking on all major search engines such as Google, Yahoo, MSN and Ask. If you are interested in purchasing a Wide Skyscraper Banner Listing click here. For more info click here.


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100. Do I have to pay for Wide Skyscraper Banner Listing?

Yes. Wide Skyscraper Banner Listing is an added value product that enables you to increase the optimisation of your listing and in turn your exposure on Afrosphere. For more info click here.


Return to top


101. What are the benefits of having a Wide Skyscraper Banner Listing?

As we are generating increasing numbers of visitors per month on Afrosphere, having your business or site listed can help turn our powerful audience into potential customers.


Your Wide Skyscraper Banner Listing is 10 times more likely to be found by our customers than a Basic Listing, Reciprocal Link Listing, Weblink Listing, Featured Listing or Rectangle Banner Listing.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo, MSN and Ask.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Business Description


Link to Map / Directions.


Website link.


Increased customer response rate.


Receive email enquires directly from your listing.


Customer ratings and reviews of your listing to influence prospects.


Higher ranked listings on Afrosphere.


Post any special offers your business may be running on your listing.


Customer ability to order directly from your listings page.
 
Daily, weekly and monthly banner activity reports in other words exposures, hits and clickthrough rates.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, reviews received, ratings received, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Increased customer base.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


Return to top


102. How do I optimise my Wide Skyscraper Banner Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow the following steps to optimise your Wide Skyscraper Banner Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your business description, explain what is unique about your business and why potential customers should contact you. All the information in your Wide Skyscraper Banner Listings page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which in turn helps generate more customer leads and sales. The more relevant the information about your company, the better your traffic and response will be. This should include search / keywords or key phrases relating to your business. Anything that you think a potential customer searching for your business would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 50 main key words, 3000 characters description, 50 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your business. They should closely relate to what you believe people searching for the goods or services you offer would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Special Offers

You should add special offers to your listing to help increase response and therefore more sales / leads. Research has shown that listings that display special offers are more likely to generate enquiries and potential customers than those without. This would be perfect for advertising your goods or services and any sales promotions you may be running for example, a buy one get one free.

Ratings and Reviews

You can invite your happy customers to visit your Wide Skyscraper Banner Listing page and submit a rating and / or review of your company / goods or services. This credible rating and / or review is a simple process for the customer to follow and has being proven to increase word of mouth leads and interest in an advertiser page.

Upload a company logo or an image

It is free to upload a relevant company logo or image. This can make your listing more attractive to potential customers or clients.

All these steps can be taken online, by logging in to your My Account area with your login details.


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103. I have updated the Wide Skyscraper Banner Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Wide Skyscraper Banner Listing information will go live immediately. If you do not receive this confirmation email, or if your Wide Skyscraper Banner Listing does not appear, please feel free to email us and will help, simply click here.


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104. How do I upgrade from a Wide Skyscraper Banner Listing to a Leaderboard Banner Listing?

You can upgrade a Wide Skyscraper Banner Listing online by logging in to your Afrosphere account here with your Username and Password. If you require further help, simply click here to contact us.


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105. How do I cancel my Wide Skyscraper Banner Listing?

You can cancel your Wide Skyscraper Banner Listing online by logging in to your Afrosphere account here with your Username and Password. Click here to contact us if you require further assistance.


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106. What is a Leaderboard Banner Listing?

This is a DIY display / rich media banner listing product where you add your own display banner graphical image file to your listing at registration. It is a premium and preferential service where we promote your business more extensively through our site. When a customer is looking for a business like yours on our site, we will showcase your business and details above all Wide Skyscraper Banner Listing, , Rectangle Banner Listing, Featured Listing, Weblink Listing, Reciprocal Link Listing and Basic Listing competitors.

Leaderboard Banner Listing also allows you to add your email address and website to your listing. The benefits of this are many; your local, national and international customers can contact you direct through your listing and be directed to your website 24 hours / 7 days a week. Other benefits include a greater increase in your chances of being found and higher ranking on all major search engines such as Google, Yahoo, MSN and Ask. If you are interested in purchasing a Leaderboard Banner Listing click here. For more info click here.


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107. Do I have to pay for Leaderboard Banner Listing?

Yes. Leaderboard Banner Listing is an added value product that enables customers to increase optimisation on their listings. For more info click here.


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108. What are the benefits of having a Leaderboard Banner Listing?


As we are generating increasing numbers of visitors per month on Afrosphere, having your item, business or site listed can help turn our powerful audience into potential customers.


Your Leaderboard Banner Listing is more likely to be found by our customers than a Basic Listing, Weblink Listing, Featured Listing, Rectangle Banner Listing  or Wide Skyscraper Banner Listing competitor.


As Afrosphere is highly search engine optimised and ranked, being ranked higher on Afrosphere also ensures higher ranking on the search results pages of search engines such as Google, Yahoo!, MSN and Ask.


Convenient 24 / 7, 365 days a year ordering, updating, and upgrading of listing / advertisement.


Listing title.


Full contact details.


Business Description


Link to Map / Directions.


Website link.


Increased customer response rate.


Receive email enquires directly from your listing.


Customer ratings and reviews of your listing to influence prospects.


Higher ranked listings on Afrosphere.


Post any special offers your business may be running on your listing.


Customer ability to order directly from your listings page.


Daily, weekly and monthly banner activity reports in other words exposures, hits and clickthrough rates.


Daily, weekly and monthly listings report in other words website clickthroughs, listings hits, reviews received, ratings received, and messages received.


Make a Suggestion which allow visitors to send any suggestions to advertisers


Bookmark and Share Listing which allows both advertiser and visitors to bookmark and share a listing on Facebook, Twitter, Google and much more


Mail to a Friend system which allow visitors to mail information about a listing to an email of their choice


Add to Favourites system which allows both advertiser and visitor to save favourite listings


Google PageRank Calculation which provides page rank information of page


vCard system a file format standard for electronic business cards which allows visitors to automatically add a listing to their address book


PDF Export which allow visitors to export listings into PDF file format.


Print which allow visitors to print listings in a clean printable page format.


Search engine optimised listing.


Cost effective, quality service.


24 hour customer support.


Increased customer base.


Untapped market exposure.


Connection to your local, national and / or global community.


Listing or advertising consultation by our team of experts.


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109. How do I optimise my Leaderboard Banner Listing to improve my exposure on Afrosphere and search engine result ranking?

Please follow the following steps to optimise your Leaderboard Banner Listing, if you need any help please click here to contact us.

By adding more information to your listings information page, you gain more opportunity to expand your business description, explain what is unique about your business and why potential customers should contact you. All the information in your Leaderboard Banner Listings page is optimised on the major search engines like Google, which therefore increases your likelihood of better rankings which in turn helps generate more customer leads and sales. The more relevant the information about your company, the better your traffic and response will be. This should include search phrases / keywords or key phrases relating to your business. Anything that you think a potential customer searching for your business would find relevant.

Keywords and Description / META Keywords and META Description

Adding your up to 50 main key words, 4000 characters description, 50 META keywords and 200 characters META description is important for the optimisation of your advert for Afrosphere site visitors and search engines like Google. You can add this online when you login to your members area. Your search phrases or keywords, META keywords and META description should be relevant and specific to your business. They should closely relate to what you believe people searching for the goods or services you offer would type into a search engine. Vague and undefined search phrases / keywords, META keywords and META description will be less useful. On the other hand, the more specific the search keywords, description, META keywords and META description the better the chance you will receive targeted traffic to your listing.

Keyword Tips

Please enter each keyword (including your item or company name, city, town and country) separated by a comma, for example if you are a Home Improvement company called "XYZ Builders" based in London then your keywords could look like this:

general, builder, extensions,  kitchens, bathrooms, alterations, xyz, home, improvements, builders, london, england, uk,

When a customer then searches for a builders on Afrosphere they may type in "Builders" in the search field. This search input will then match the listing and display the business in the listing results.

Alternatively, if they search directly by company name, i.e. type in "XYZ Builders", then the listing will also be displayed.

Please note: Afrosphere searches by "State" or "City" or "Town" with a outlying radius of 500 miles, for example, if a customer searches for a "builder" located in "London" then results will be displayed in order of proximity to London - up to 500 miles away.

For help choosing keywords and ideas for possible keywords and phrases to add to your listing visit https://adwords.google.co.uk/select/KeywordToolExternal. Follow the prompts and then choose which keywords you feel are suited to you and your business.

Special Offers

You should add special offers to your listing to help increase response and therefore more sales / leads. Research has shown that listings that display special offers are more likely to generate enquiries and potential customers than those without. This would be perfect for advertising your goods or services and any sales promotions you may be running for example, a buy one get one free.

Ratings and Reviews

You can invite your happy customers to visit your Leaderboard Banner Listing page and submit a rating and / or review of your company / goods or services. This credible rating and / or review is a simple process for the customer to follow and has being proven to increase word of mouth leads and interest in an advertiser page.

Upload a company logo or an image

It is free to upload a relevant company logo or image. This can make your listing more attractive to potential customers or clients.

All these steps can be taken online, by logging in to your My Account area with your login details.


Return to top


110. I have updated the Leaderboard Banner Listing information on my listing, how long will it take before it goes live?

If you are a new member, we will send you an email with a link to confirm your email address. Once you have confirmed your email address or if you have previously confirmed your email address, your Leaderboard Banner Listing information will go live immediately. If you do not receive this confirmation email, or if your Leaderboard Banner Listing does not appear, please feel free to email us and will help, simply click here.


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111. How do I cancel my Leaderboard Banner Listing?

You can cancel your Leaderboard Banner Listing online by logging in to your Afrosphere account here with your Username and Password. Click here to contact us if you require further assistance.


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